Frequently Asked Questions

Frequently Asked Questions

What services do you offer?

We specialize in creative design, branding, and web development for businesses
and nonprofits. Our services include custom websites, logo design, social media
marketing, and visual content creation.

We specialize in creative design,
branding, and web development
for businesses and nonprofits.
Our services include custom
websites, logo design,
social media marketing,
and visual content creation.

Who are your ideal clients?

We partner with entrepreneurs, small businesses, and organizations that value
creativity, collaboration, and a high-end professional look while staying
authentic and approachable.

We partner with entrepreneurs,
small businesses, and organizations
that value creativity, collaboration,
and a high-end professional
look while staying authentic
and approachable.

How do I get started?

Simply fill out our contact form or schedule a consultation call. Once we discuss

your goals and vision, we’ll guide you through our process step-by-step.

Simply fill out our contact form or
schedule a consultation call. Once
we discuss your goals and vision,
we’ll guide you through our process
step-by-step.

Website Design & Branding

Website Design & Branding

How long does it take to design a website?

How long does it take to
design a website?

Most projects take between 2–6 weeks, depending on the size of your site, the
number of revisions, and how quickly content is provided.

Most projects take between
2–6 weeks, depending on the size
of your site, the number of revisions,
and how quickly content is provided.

Do you provide website maintenance after launch?

Do you provide website
maintenance after launch?

Yes! We offer ongoing monthly maintenance packages to keep your site updated,
secure, and running smoothly.

Yes! We offer ongoing monthly
maintenance packages
to keep
your site updated, secure,
and running smoothly.

Can you redesign my existing website?

Can you redesign my
existing website?

Absolutely. We can refresh your site’s look, improve its performance, and ensure it
reflects your current brand identity.

Absolutely. We can refresh your
site’s look, improve its performance,
and ensure it reflects your current
brand identity.

Payments & Policies

Payments & Policies

How do payments work?

A deposit is required to begin any personal project, with the remaining balance
due upon completion. We also offer monthly payment options for select services.

A deposit is required to begin any
project, with the remaining balance
due upon completion. We also offer
monthly payment options
for select services.

Do you offer refunds?

Due to the custom nature of our work, all payments are non-refundable once
the project has started. However, we’ll always work with you to ensure satisfaction.

Due to the custom nature of our work,
all payments are non-refundable once
the project has started. However,
we’ll always work with you to
ensure satisfaction.

What forms of payment do you accept?

What forms of payment
do you accept?

We accept credit/debit cards. Invoices are sent digitally for easy and secure
payment.

We accept credit/debit cards,
PayPal, business checks
. Invoices
are sent digitally for easy
and secure payment.

Marketing & Content

Marketing & Content

Can you manage my social media pages?

Can you manage my social
media pages?

Yes, we offer social media management services —
including content creation, posting, and engagement — designed to help your
brand grow online.

Yes, we offer social media management services —
including content creation, posting, and engagement — designed to help your
brand grow online.

Yes, we offer social media
management services —
including content creation, posting,
and engagement — designed to
help your brand grow online.

Will you write the content for my website?

Will you write the content for
my website?

We can assist with copywriting and content strategy to ensure your message is
clear, professional, and aligned with your brand voice.

We can assist with copywriting and
content strategy to ensure your
message is clear, professional,
and aligned with your brand voice.


Do you offer photography or visual branding?

Do you offer photography or
visual branding?

Yes! Professional photography and visual branding services are available to ensure
your imagery is consistent and impactful.

Yes! Professional photography and
visual branding services are
available to ensure your imagery is
consistent and impactful.

Nonprofits & Community

Nonprofits & Community

Do you really design websites for nonprofits for free?

Do you really design
websites for nonprofits
for free?

Yes — it’s our way of giving back! We provide free custom websites for qualified

nonprofits and charitable organizations. Apply through our contact page for
consideration.

Yes — it’s our way of giving back!
We provide free custom websites
for qualified

nonprofits and charitable
organizations
.
Apply through our contact page for
consideration.

Still Have Questions?

We’d love to help!

hello@ecwebdesigner.com

Or fill out our contact form and we’ll get back to you within 24–48 hours.

Or fill out our contact form and we’ll
get back to you within 24–48 hours.

Still Have Questions?

We’d love to help!

hello@ecwebdesigner.com

Or fill out our contact
form
and we’ll get
back to you within 24–48 hours.

Contact

Email: hello@ecwebdesigner.com

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Service

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Contact

Email: hello@ecwebdesigner.com

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